Good Design Saves Lives
Ensure your key message or instruction is clear by conveying one clear message, designing with minimal text, conveying the relevant tone and iterating your designs whenever possible.
Tips
Advice and best practices
The Importance of Empathy in Coronavirus Communication
Communicating with empathy and about empathy builds trust.
Effective ‘Anticipatory Guidance’ in Coronavirus Communication
Prepare your audience for what is to come.
Crisis communication researcher shares 5 key principles that officials should use in coronavirus
First and foremost, effective crisis communication is grounded in credible sources.
